Customer Service
Product & Information
- Terms & Conditions
- Privacy & Policy
- Intellectual Property Policy
- Contact Us
- About Us
- Size Guide
- Where can I See the Newest items?
- Where are your products sent from?
- Tracking Order
- Ordering Guidance
- When will my order be shipped?
- Can I make changes to the order I just placed?
- Why I didn’t get an email about my order delivery?
- Can I cancel my order?
- Shipping Info
- Do you ship to my country?
- Why haven’t I received my order?
- Why was my order divided into two or more packages?
- Why did the attempted delivery fail?
- Why hasn't my shipping information been updated?
- Why is my package status showing delivered but not delivered?
- About Shipping Addresses
- Return Policy
- Our Guarantees
- How long does it take to get my refund?
- How do I return or exchange an item?
- What to do if my refund is wrong?
- How can I return items?
- What items cannot be returned?
- Why didn't I get my full refund?
- What kinds of payment are accepted?
- Why my payment was declined?
- Why do I need to verify my payment of my order?
- Will I have to pay any sales tax?
- Can you refund the price difference?
- What should I do if my promotion code isn't working?
When will my order be shipped?
Orders alrealdy placed will be processed within 2-4 business days. If it takes longer, you will receive a notifictaion email. Normally, within 6-17 business days from when the order is placed, you will get your items .
Shipping time depends on your delivery address, and we will send items based on the principle of promixity. For more details, please refer to our shipping information.