- Terms & Conditions
- Privacy & Policy
- Intellectual Property Policy
- Contact Us
- About Us
- Size Guide
- Where can I See the Newest items?
- Where are your products sent from?
- Tracking Order
- Ordering Guidance
- When will my order be shipped?
- Can I make changes to the order I just placed?
- Why I didn’t get an email about my order delivery?
- Can I cancel my order?
- Shipping Info
- Do you ship to my country?
- Why haven’t I received my order?
- Why was my order divided into two or more packages?
- Why did the attempted delivery fail?
- Why hasn't my shipping information been updated?
- Why is my package status showing delivered but not delivered?
- About Shipping Addresses
- Return Policy
- Our Guarantees
- How long does it take to get my refund?
- How do I return or exchange an item?
- What to do if my refund is wrong?
- How can I return items?
- What items cannot be returned?
- Why didn't I get my full refund?
- What kinds of payment are accepted?
- Why my payment was declined?
- Why do I need to verify my payment of my order?
- Will I have to pay any sales tax?
- Can you refund the price difference?
- What should I do if my promotion code isn't working?
By the following steps, you may place an order easily on NZWE.
Only after we receive you payment will we start to deal with your order and send an email to you for confirming order.
If you want to track you order or logistics, please log into your NZWE account and find the information in My Orders.
Step 1: Put the products you want to buy into your Shopping Bag.
1. Select Color, Size and Quantity for your preference. For some items, we may recommend some options for you.
2. Click on “ADD TO SHOPPING BAG”.
Step 2: Confirm your selection.
1. Click the BAG button, then you may see the products you have chosen and change color, size or quantity if needed;
2. Click on “PROCEED TO CHECKOUT”.
Step 3: Sign in/Register your NZWE account.
Step 4: Fill in shipping information.
1. Select a shipping address or add a new one;
2. Select a shipping method.
3. If you have coupons, you may input you promo code; Click on Place Order.
Step 5: Complete your payment information and then finish the deal as instructed.