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What to do if my refund is wrong?

Were sorry if weve made a mistake with your refund!

If this is the case, please contact our Customer Care Team and well try and sort it out for you as soon as possible.

The following may affect the amount you have been refunded:

The delivery charge, which is only refunded for canceled orders before shipment.

Any discounts/points that were applied when you check out, which may not now be applicable.